FAQs
Answers to the questions we get most often.
How do I place an order?
Pick what you need, add it to your cart, then tap “Place Order on WhatsApp”. Your cart, name, phone and address are added to a pre-filled message — just press send and we confirm availability.
Do I need an account to order?
No. You can order as a guest on WhatsApp. Creating an account is only useful if you want to see your previous orders in one place.
What payment methods do you accept?
Easypaisa, bank transfer, and cash on delivery where available. We do not use an automated card gateway — payment details are shared on WhatsApp when your order is confirmed.
How much is delivery?
Karachi delivery is Rs. 250 and nationwide courier delivery is Rs. 400. Orders above Rs. 25,000 ship free. The exact charge is always shown in your cart before you order.
How long does delivery take?
Karachi usually 1–2 working days. Nationwide courier delivery typically takes 2–4 working days after payment confirmation.
Are the refurbished laptops tested?
Yes. Every laptop is checked for 48 hours — battery, keyboard, screen, ports and performance — before dispatch, and graded honestly as Grade A or Grade A+.
What does the 7-day check warranty cover?
If a fault appears that we did not disclose, tell us within 7 days of delivery and we will repair, replace or refund. It does not cover physical damage or liquid damage after delivery.
Can I return an item?
Unused accessories can be returned within 3 days in original packaging. Laptops fall under the 7-day check warranty. Fresh produce cannot be returned once delivered, but contact us if something is wrong and we will make it right.
Do you offer bulk or office pricing?
Yes — for multiple laptops or accessory bundles, message us on WhatsApp with quantities and we will send a quote.
